„At Viebrock Datenservice, we have found a competent EDP partner, where service is very important. The whole team is always friendly, fair and reliable. We feel well looked after by Viebrock Datenservice.“
Hardly a guest who checks in any place in any hotel, is actually aware of how many small details, how many pieces of equipment make it, if the feeling of well-being occurs. Apparently, little things do not just have to be there, you really only feel good when they actually fulfill the impression of quality. When the shampoo smells pleasant and the bathrobe is fluffy soft. The service staff and the kitchen crew are also finding it easier to turn a one-time guest into a new regular customer thanks to the use of top products. Top products, in many cases by the T.O.P. GmbH come from…
VIEBROCK: Mr Thomas, let’s take a look back: what was the initial situation and what was your initial objective when you were interested in the SelectLine?
O. Thomas: We have the T.O.P. GmbH and were looking for a merchandise management program that meets our requirements in the trade.
VIEBROCK: How did you proceed at the moment?
O. Thomas: I looked at different programs. The price-performance ratio was the best at the SelectLine. In this way, we can deal with all tasks in a structured manner and easily generate evaluations and statistics. My wife takes care of the area of payroll and financial accounting. She is very satisfied with the program.
VIEBROCK: Did you have any competition solutions?
O. Thomas: At a former company Navision was used, the cost was beyond good and evil, the acquisition and follow-up costs for SelectLine are much lower. We work with SelectLine from the beginning and the importance for us is immense, because if the program fails, it is not possible to work at all.
VIEBROCK: How do you rate the cooperation with VIEBROCK, is there something you particularly appreciate about us?
O. Thomas: The program was installed by our former computer partner. As our company grew a lot, it was not possible, as a sole trader, to continue to serve us. At Viebrock Datenservice, we have found a competent EDP partner, where service is very important. The whole team is always friendly, fair and reliable. We feel well looked after by Viebrock Datenservice.
VIEBROCK: Thank you very much for your interview – we wish you good health, good business and always enough time for family, friends and free time – for continued good cooperation.
T.O.P. GmbH in profile:
- Supplier of top products around hotel equipment for rooms, wellness, SPA, F B and reception
- Bundled experience of 2 companies in the field of hotel equipment
- High quality standards and excellent service
- constantly updated offers
- Ordering platform on the Internet
The project at a glance:
- License SelectLine Retailing Diamond on database SQL server
- Financial Accounting
- Individual adjustments